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SUMMARY:867 Express Video
DESCRIPTION:This class is required for Express Service Advisor & Express Technician Certifications. The purpose of this course is to integrate customer-facing video into the high-volume Express workflow without slowing down the lane.\nThe student will learn the following impact items:\n\nSub-90-second video standards for the Express environment\nQuick-capture techniques for tires, brakes, fluids, and underbody\nPairing the video to the Express menu for faster customer approval\nSending the video and following up by phone or text\nMeasuring close ratio on video versus non-video ROs\n\nThis class is designed for the following associates… Express Service Advisor, Express Technician, Service Manager, BDC, & General Manager.\nTAKE QUIZ WATCH REPLAY\n
URL:https://balderstonuniversity.com/events/867-express-video/
CATEGORIES:All Courses,Express
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