BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv7.32.0//EN
X-ORIGINAL-URL:https://balderstonuniversity.com/
X-WR-CALNAME:Balderston University
X-WR-CALDESC:Balderston University
X-WR-TIMEZONE:America/Halifax
BEGIN:VTIMEZONE
TZID:America/Halifax
X-LIC-LOCATION:America/Halifax
BEGIN:DAYLIGHT
TZOFFSETFROM:-0400
TZOFFSETTO:-0300
TZNAME:ADT
DTSTART:20260308T030000
RRULE:FREQ=YEARLY;BYMONTH=03;BYDAY=2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0300
TZOFFSETTO:-0400
TZNAME:AST
DTSTART:20261101T010000
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
END:STANDARD
END:VTIMEZONE
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-8734bca48ec1523541587596aa82f71c@balderstonuniversity.com
DTSTART;TZID=America/Halifax:20261117T120000
DTEND;TZID=America/Halifax:20261117T130000
DTSTAMP:20260602T090725Z
CREATED:20260602
LAST-MODIFIED:20260602
PRIORITY:5
SEQUENCE:0
TRANSP:OPAQUE
SUMMARY:701 Mobile Service Experience
DESCRIPTION:This class is required for Mobile Service Technician, Service Advisor, & Mobile Service Manager Certifications. The purpose of this course is to teach the associate how to deliver an exceptional, dealership-quality experience from the customer’s driveway or workplace.\nThe student will learn the following impact items:\n\nWhat the ideal mobile service experience looks like from arrival to departure\nPresenting yourself, your vehicle, and your tools in a professional manner\nCommunicating clearly with the customer in their home or workplace\nHandling unexpected concerns and additional needed work professionally\nEarning five-star reviews, referrals, and the next scheduled appointment\n\nThis class is designed for the following associates… Mobile Service Technician, Service Advisor, Service Manager, BDC, & General Manager.\nTAKE QUIZ WATCH REPLAY\n
URL:https://balderstonuniversity.com/events/701-mobile-service-experience/
CATEGORIES:All Courses,Mobile
END:VEVENT
END:VCALENDAR